How do you ship?

I ship within 5 business days, carefully packed and fully insured.

• Shipping area: Contiguous U.S. only (the lower 48 states). I do not ship to Alaska, Hawaii, U.S. territories (including Puerto Rico), Canada, or international addresses at this point.

• Carrier: USPS for most work; larger pieces may ship UPS/FedEx.

• Tracking: You’ll receive a tracking link when your order goes out.

• Packaging: Archival wraps, corner protection, and rigid boxes as needed.

• Local pickup: Available by appointment at my studio (see address below).

If you have a special shipping request, email me at MountainMermaidStudio@gmail.com before ordering.

Studio address & visits

Hana Schuster Smith Studio

1510 Zamia Avenue Studio 102

Boulder, CO80304

Visits are by appointment. Email me or use the contact form to schedule; I’ll send parking and access details.

Returns & damages

If an artwork arrives damaged, email photos within 7 days so I can file a claim and make it right. Original art sales are typically final, but please reach out with any concerns.